Information we handle
The information involved depends on the features you choose to use.
- Account details such as email, username, authentication status and account identifiers.
- Profile and progress data such as avatar, frame, badges, showcase, XP and level.
- Activity data such as sport, duration, distance, calories, pace, speed, timestamps and personal statistics.
- GPS points, route, elevation and related metrics for supported activities when location permission is granted.
- Optional Health Connect data made available through Android permissions, including compatible step or exercise information.
- Friendships, requests, blocks, Club membership, rankings and user-created Club names or descriptions.
- Purchase verification, entitlements, inventory, virtual coins and gifting records. Payment credentials are handled by the platform store.
- Consent choices, ad-delivery identifiers and server-side reward-verification events for optional advertising.
- Support messages, reports, diagnostics and limited security or anti-fraud records.
How we use information
We use information to create and secure accounts, record activities, calculate statistics and progress, operate challenges, rankings, social and Club features, verify purchases and optional ad rewards, provide support, prevent abuse and meet applicable obligations.
The legal basis depends on the feature and applicable law: providing a feature you request, consent where required, legitimate service-security needs, or a legal obligation.
GPS, routes and background recording
Running, cycling and hiking may use GPS when you grant location permission. During an active workout, background location may continue recording while the app is in the background or the screen is off so that route and distance remain continuous. Other sport modes do not automatically use GPS.
Routes are sensitive and are not made public merely because other activity information is visible. If you deliberately include a route in a share image, that exported image can be seen wherever you choose to share it.
Health Connect
Health Connect access is optional and controlled by Android permissions. SportLoop uses permitted data for fitness features you request, such as compatible workout imports and personal step summaries. A limited step aggregate may be stored on the device; compatible workouts or routes may be imported into SportLoop when you use that feature.
Health Connect information is not used to build advertising audiences. SportLoop is not a medical device and does not provide a diagnosis.
Social features and community safety
Information you choose to use in social features may be visible to other users according to the feature—for example a username, avatar, Club membership, challenge participation or ranking result. Do not put private information in usernames, Club names or descriptions.
SportLoop provides reporting and blocking tools. Reports may be reviewed to protect users and enforce the Community Guidelines; no automatic or immediate outcome is promised.
Advertising and purchases
SportLoop may offer optional rewarded advertising through Google AdMob. Consent and privacy choices are requested where required. Google may process device, consent and ad-delivery information under its own terms. Health Connect data is not supplied for advertising targeting.
Where digital purchases are available, Google Play processes payments. SportLoop receives the information needed to verify a purchase, grant the entitlement and prevent duplicate or fraudulent fulfilment. Refunds remain subject to Google Play terms and applicable law.
Service providers
Verified providers used for relevant functions include Google Firebase, Google Health Connect, Google AdMob, Google Play, Resend and Zoho. The public website hosting and content-delivery provider processes technical request data needed to serve the site. Providers act for their stated role and may operate under their own privacy terms. We do not claim that every operation takes place in one country.
Retention and account deletion
Information is kept only as long as needed for account operation, the stated purpose, service security, fraud prevention, transaction integrity and applicable obligations. Different categories receive different treatment when an account is deleted.
Private and transient account information is deleted where appropriate. Some shared records can be anonymised to preserve another user’s entitlement or the integrity of a completed interaction. Limited private evidence may be retained when necessary for security, anti-fraud, purchase or reward reconciliation, audit or legal compliance. We do not promise immediate deletion of every record or publish an unverified fixed retention period.
Security, choices and rights
SportLoop uses authentication, access controls and backend validation designed to prevent unauthorised account or economic operations. No system can guarantee absolute security.
You can manage optional device permissions, Health Connect access, advertising choices and route-sharing preferences through SportLoop or device settings. Depending on applicable law, you may request access, correction, deletion, restriction, objection or a copy of certain personal information. Identity verification may be required.
Website storage, children and contact
This public website does not use advertising or analytics cookies. It stores only your language preference locally. If tracking is introduced later, this notice and any required consent will be updated first.
Use SportLoop only if you are legally able to agree to its terms in your country. Where local law requires permission from a parent or guardian, obtain that permission.
For privacy questions or rights requests, contact contacto@sportloopapp.com. Material changes will be published with a revised date.